Admin password or Wi-Fi password?
The admin password opens the router settings page. The Wi-Fi password connects a device to the network. Changing one does not always change the other.
Try the safe options first
- Check the router label or setup record.
- Ask the person who configured the router.
- Use the router’s documented recovery flow if one exists.
- Back up settings before making a change.
Before resetting: A factory reset may erase ISP settings, Wi-Fi names, passwords, port rules, and parental controls.
After a reset
Reconnect using the setup instructions for your model, create a new strong admin password, and change the default Wi-Fi password.