Do not reset first. A reset can erase your Wi-Fi name, Wi-Fi password, ISP configuration, admin password, port forwarding, and custom rules.
Before pressing reset
- Find the model and setup information.
- Record settings you will need again.
- Check whether a simple restart or gateway correction solves the problem.
- Make sure you know how to set up the connection afterward.
General reset process
- Keep the router powered on.
- Use the reset control specified for your model.
- Hold it only for the documented duration.
- Wait for the router to restart fully.
- Run the initial setup and create new passwords.
The exact reset method differs by model. Do not use a random timing rule when you are unsure.